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Frequently Asked Questions

What is GoldCrest?

GoldCrest is a mine-to-vault digital gold platform that connects physical gold supply with investors through Gold Savings Plans and Spot Gold Trading.

Why should I participate in GoldCrest?

GoldCrest combines physical gold infrastructure, digital accessibility, structured earning opportunities, and leadership rewards within one ecosystem.

What makes GoldCrest different from other platforms?

Unlike our competitors, GoldCrest follows a direct mine-to-vault model, combining gold sourcing, secure storage, digital tracking, and earning opportunities all in one platform.

I don’t own Crypto. Can I still participate?

No. Currently, deposits & Withdrawals are supported only in USDT (BEP-20).

Is KYC mandatory?

No. KYC is currently not mandatory.

Can I create multiple accounts using the same email address?

No. Each email address can only be used once.

Can I sign up without a Referral ID?

No. A Referral ID is required. If you do not have one, please contact support.

How are profits generated?

Profits are generated through gold trading margins, product margins, platform fees, and market optimization activities.

Will my capital be returned after the end of the term?

Yes. Capital is returned at the end of the selected plan term.

Can I have more than one Investment Plan?

Yes. Users may participate in multiple plans simultaneously.

Can I earn without referring anyone?

Yes. Users may participate only in Gold Savings Plans without referrals.

Can I compound my returns?

Yes. Compounding is available on all plans.

What is the Lock-In Period?

Lock-In Period is the duration during which capital withdrawals are not allowed.

Can I cancel my plan before maturity?

Yes. Early exit is allowed after the lock-in period, however, a 'Forfeiture' of 30% will apply.

Why is there an Early Exit / Forfeiture Fee?

The forfeiture fee helps maintain long-term platform stability and commitment structures.

Are there risks involved?

Yes. All investments carry market risks. Participate responsibly and invest only what you can afford.

What is Binary Marketing?

Binary marketing is a two-leg network structure where users build left and right teams and earn from balanced business volume.

How is Binary Commission calculated?

Binary commission is paid on matched business volume between Left and Right leg.

When is Binary Commission paid?

Binary commissions are paid daily at 23:00 UTC.

What is Binary Capping Limit?

Binary Capping Limit is the maximum binary income allowed per day based on the highest active plan.

What is Programme “Elevate”?

Elevate is GoldCrest’s leadership rewards programme offering milestone rewards, recognition, bonuses, and profit-sharing opportunities.

What do you offer to Leaders?

GoldCrest offers bespoke leadership opportunities. Please contact us through official support channels.

What is Spot Gold Trading?

Spot Gold Trading allows users to buy or sell gold units instantly at live international market prices.

Can I trade anytime?

Yes. Spot Gold Trading is available 24/7 through the user dashboard.

What is the minimum withdrawal amount?

The minimum withdrawal amount is $50.

What is the withdrawal fee?

A 5% processing fee applies to withdrawals.

How long do withdrawals take?

Withdrawals are processed within 1 hour of placing the request.

How long does support take to respond?

Most support requests are resolved within 24 hours.

How can I contact support?

You may contact support through WhatsApp, Email, or official social channels listed on the website.

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